Teach in Asia

Learner support

Support for your TEFL study plan

Ask practical questions about choosing a course, using your learner account, understanding certificate wording, or preparing for teaching abroad or online.

Contact us

Email: support@teachinasia.org

Include the course you are interested in, the country or online teaching route you are considering, and any deadline you are working towards.

What to include in your message

A little context helps support answer your question without guessing.

Course or account issue

Tell us the course name, account email, page URL, and what you expected to happen.

Certificate question

Include the course completed and the certificate detail you want checked, such as name, course title, or completion status.

Planning question

Share the country, online platform, or learner group you are researching so we can point you to relevant guidance.

What we can help with

Choosing a course

We can help you compare course options based on your experience, timeline, and teaching goals.

Using the course platform

Ask for help with access, progress, course navigation, media, quizzes, or certificate completion steps.

Planning your next step

We can point you towards destination guides, job pages, online teaching resources, and requirement checks.

What we cannot guarantee

To keep the site honest, we avoid promises that depend on employers, schools, visa offices, platforms, or local rules.

No job outcome promise

We cannot promise interviews, job offers, salaries, visas, work permits, or platform acceptance.

No legal or visa advice

Country and visa requirements change. Always check official and employer requirements before applying.

No unsupported recognition claims

If a role asks for a specific qualification type or provider status, check that requirement directly before relying on any course.

Useful next pages

Course optionsCompare the available TEFL preparation courses.Certificate explanationUnderstand what the certificate of completion means.Destination guidesResearch countries before choosing a route.Jobs hubReview current job-market information and listings.Sample certificatePreview the current certificate notes and design status.About Teach in AsiaLearn what the platform does and how it explains learner expectations.

Policy and legal pages

Refund policyReview the public refund placeholder before enrolling.TermsRead the current learner terms placeholder.Privacy policySee the privacy areas that need final review before launch.

Before applying for a role

Use our guides as preparation, then verify the current requirements with the employer, school, online platform, embassy, visa office, or official source linked to your application.